PageTypes Support is an integral part of maximizing your investment in the platform as the basis for your website or web presence.

Support services include access to our Support Sites for online answers, direct access to our expertise and support engineering staff, and software maintenance for the product itself to ensure you have the most up-to-date technology.

We provide:

Software Support

The standard PageTypes subscription provides new releases as and when they become available, and access to the help desk for defect correction. However, we can provide additional, tailored support services for organisations that need a higher level of service, or to cater for special circumstances. We're flexible, so you can either buy this on an ad-hoc basis when you need it, or at a discounted rate if you agree an additional support contract and an amount of additional support hours over a period.

Online Support

Our online support services include:

•support.pagetypes.com - issue tracking portal
•help.pagetypes.com - wiki portal for online documentation, manuals and release notes
•forums.pagetypes.com - discussion portal

In addition we can deliver most of our training and workshop sessions online using video conferencing and web meeting tools.

Please contact us to discuss these services in detail.